Shipping Policy\Payment Methods
After placing your order, you will receive an email confirming that your order details have been delivered to us. Please note that this does not mean that we accept your order. We reserve the right not to accept your order due to payment, shipping or inventory restrictions. If your order has not been canceled, you will receive a shipping confirmation message once your order is accepted. Pre-ordered products and custom products will be delivered in the manner specified at the time of ordering. Responsibility passes to the customer upon delivery of the product; its affiliates are responsible for any damage prior to delivery.

Users can select products based on their preferences and wishes, and can also choose cash on delivery when placing an order.

If you need to return an item, please refer to our return agreement.

After receiving the product, if you have any questions, please contact our online customer service as soon as possible, we will serve you 24 hours a day!

Shipping terms:

1. Shipping: Free shipping

2. Delivery time

After your order is placed successfully, we will arrange the products according to the order time. The delivery time is about 3 working days; there is no time limit for delivery, and delivery is also available on Saturdays, Sundays and holidays.

3. Arrival time

Approximately 7-10 working days after completing the order.

4. Instructions for signing

When placing an order, please leave your correct address and phone number.

When you receive the product, please check it immediately, including the packaging, shopping list and quantity. Do not sign before checking. If the outer packaging is damaged or torn, you have the right to refuse receipt.

If you are unable to collect the product in person, please entrust someone else to collect it on your behalf and strictly abide by the second condition. The courier is only responsible for delivering the product to the designated address. For example, anyone at that address can receive the product, and does not guarantee delivery to the designated person.

For risk reasons, your order cannot be modified once confirmed. Please leave your correct address and phone number when placing your order. We apologize for any inconvenience caused.

From now on, orders that cannot be shipped due to insufficient information will be retained by the dealer for 5 days. The company will notify you via email, please reply to the email or contact customer service. If there is no reply within 5 days, the company will return the product to the warehouse and issue a refund. We apologize for any inconvenience caused.

Product returns and refunds

1) If the product you ordered is damaged, you can ask for a full refund.

2) For the methods and conditions of returns and refunds, please refer to the records and order process on the sales page.

3) The product you return must be intact with the original box, instructions and all accompanying accessories, as well as any gift cards, other gifts or offers. If there is an invoice, it must be returned with the product and a signed credit note; otherwise, the Company may refuse to accept your return or refund request.

4) You understand and agree that when you request a return or refund, or the company is unable to accept all or part of your order, or the contract is terminated or becomes invalid for any reason, the company will handle the documents required by laws and regulations on your behalf. . Related items, such as invoices or credit notes.

Frequently Asked Questions About Shipping

Q1: Can I specify the delivery time when placing an order?

A1: Determine different delivery times based on the "delivery company" in the order delivery information.

Q2: How to make a complaint?

A2: According to the "delivery company" in the order shipping information, customers can call the local service hotline.

Q3: How long does it take for delivery?

A3: Under normal circumstances, products will be shipped within 7 working days from the date of order (except Sunday).

Q4: What should I pay attention to when receiving the goods?

A4: Please ensure that the outer packaging is intact. The recipient can refuse to receive products with damaged packaging.

Q5: Do I need to provide proof when receiving the goods?

A5: No, the courier only delivers the product to the designated address. Anyone at that address can receive it, such as the receptionist. Delivery to designated person is not guaranteed.

Q6: Someone else signed for the product without my knowledge, what should I do?

A6: If this happens, please contact the delivery company according to the "delivery company" in the order shipping information. Please contact their customer service.

Q7: How to check the delivery status of the cooperative seller?

A7: Please check the delivery company based on the "delivery company" in the order shipping information.

If you have any questions about the Terms, please contact us at and our customer service will respond to you online 24 hours a day, 7 days a week.